Debt Collection and Credit Management Course

Debt Collection and Credit Management Course

INTRODUCTION

Debt management is the process of establishing and executing a strategy for managing a governments' debt in order to raise the required amount of funding, achieve its risk and cost objectives and to meet any other debt management goals that a government Institutions or an organization may have set, such as developing and maintaining an efficient market for government securities. This course provides an overview of debt and credit management by explaining concepts in a user-friendly language, avoiding mathematics and using simple illustrations and country examples.

DURATION

5 Days

WHO SHOULD ATTEND?

Participants of this course should represent a wide range of personnel in the organization who are in the following capacities:

• Credit Controllers, Managers & Supervisors
• Accounts Receivable Officers, Supervisors & Clerks
• Anyone with accounts receivable and credit collection responsibility
• Debt Managers
• Accounting Officers
• Financial Administrators
• Office Managers
• Customer Care Department
• Staff Members Willing To Refresh Their Credit Management Skills

LEARNING OBJECTIVES

At the end of the course, the participants should be able to:

• State in simple terms the meaning of debt and debt Management;
• Describe the aspects of domestic and external debt;
• Explain the basic and advanced concepts in debt and credit management; and
• Determine the implications of risk management.

 TOPICS TO BE COVERED

• Introduction to debt management
• Debt Collection Strategies and Methods
• Debt Collection Agents
• Bad debts recovery strategies
• Designing of credit Management Policy
• Lending Risks Analysis
• Monitoring and Evaluation of Loans
• Governance and Management of loans
• Team work in debt and credit management
• Accounting and documentation of debts and credit
• How Accounts Receivable adds value to your organization
• Critical elements of a successful credit policy
• Assessing a customer’s creditworthiness: Your checklist
• Customer communication and disputed accounts
• Improving performance, efficiency, and accuracy in your processes
• Examining how and when to take legal action
• Introduction to Insolvency for Credit Managers

 

METHODOLOGY

The instructor-led pieces of training are delivered using a combined learning approach and comprise of presentations, practical sessions, and online tutorials. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with Profound Research Services (PRC) certificate.

TRAINING VENUE

The training will be held at PRC Training Centre. The course fee covers the course tuition, training materials, two break refreshments, and lunch.

All participants will additionally cater for travel expenses, visa application (where applicable), insurance among other personal expenses.

MEALS, ACCOMMODATION AND AIRPORT PICKUP

Breakfast, lunch, bottled water and evening refreshments/tea are provided at the venue during the training. Supper/dinner is catered for by the participant

Accommodation and airport pickup are arranged upon request. For reservations contact the Training Officer.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it..  

Mobile: +254 74040112

TAILOR-MADE

This training can also be customized to suit the needs of your institution upon request. You can have it delivered in our PRC Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254 74040112 or mail This email address is being protected from spambots. You need JavaScript enabled to view it.

PAYMENT

Payment should be transferred to PRC account through the bank details provided on the invoice.

Send proof of payment to This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

Please Note: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.